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Shipping & Returns

Shipping

The below times are estimates regarding the expected number of days it will take in-stock merchandise to be shipped and delivered to you. Please note that during the holiday season and other busy seasons, it may take longer than normal to ship your order.

Shipping Method Expected Delivery
First-Class Mail 1-3 Business Days
Priority Mail 1-3 Business Days


Returns & Exchanges

Customer satisfaction is our number one priority and we hope you are satisfied with your purchase. If you are dissatisfied with your purchase, simply return the merchandise within thirty (30) days of your purchase date for an exchange or refund. The following terms & conditions do apply.

You must have a valid sales receipt in order to receive a refund. If you do not have a valid receipt, you may exchange the merchandise for the exact same item.

Returned merchandise must be unwashed, unworn, and not damaged to be eligible for an exchange or refund.

If you request and are eligible for a refund, Dion’s will refund the price actually paid for the returned item. Shipping and handling costs are nonrefundable unless the item was incorrect, or the item was defective or damaged at the time you received it.

How to return your purchased product:

On your sales receipt, simply describe the reason for the return and whether you would like to either exchange the item or receive a refund.

Package and seal your return, and include the sales receipt. Send the package prepaid and insured to Dion’s at the address below. We do not accept C.O.D. deliveries.

Dion’s
Attention: Merchandise Department
8525 Jefferson St NE
Albuquerque, NM 87113